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Store Policies Free Shipping Policy: (when available and profiled on the home page) Free shipping is only available through the Magna Case website. Free shipping is only available within the continental United States (lower 48 states). Shipping service is by DHL Ground Shipping. No credits for free shipping can be applied to upgrades to other shipping methods. Shipping cost will be removed from the checkout process up to a maximum of $35.00 "No Hassle" Return Policy: At Magna Case our goal is to ensure you are completely satisfied with your purchase. If for whatever reason you are dissatisfied with your purchase, you can return it to Magna Case within 14 days of receiving the item(s) (Subject to the rules and policies set forth below), at which time we'll gladly exchange it. Refunds are subject to a 15% restocking fee and will exclude shipping/handling charges. All returned or exchanged items must be in new condition, in their original box, and must include all accessories and packaging. International shipping is non-refundable. Shipping Damage: Please inspect your purchase carefully. Claims for damaged / missing items must be received within two (2) business days of receipt of merchandise.Warranty: One year limited warranty covers any manufacturing defects. We value our customers and if there any concerns or questions after receiving your order our customer service staff welcomes you to please contact us. email: sales@magnacase.com or call our toll free customer support number: 1-866-553-6064 Payment Policy:We accept payments by Paypal, Visa, Master Card, Discover Card, and American Express. Money Order & Checks may take 7-10 days to clear. Please contact us at 1-866-553-6064 (M-F 9-5 EST) if you would like to place your order securley over the phone via credit card. All checks and money orders need 7 days to clear before merchandise can be shipped.Customer Service: Our line of products features a variety of unique camera bags and cases. Our products are elegantly and ergonomically designed with fine materials and expert workmanship to ensure equipment security, style and easy accessibility. Magna CaseŽ products make the difference with their unique features, performance and prices.Although our products are targeted to the professional and amatuer video market, many bags are versatile and are specifically designed by our research and development department to make them convertible for non-photography related needs, whether it is for a business trip or for casual use.We will be adding new product lines regularly, so feel free to contact us anytime about cases for your equipment.You can contact us at: Magna Case Local Ph. (616) 928-2286 Customer Service Toll Free: 1-866-553-6064 (Hours M-F 9am-5pm EST) Fax: 616-237-5950International Orders:Customers are responsible for all customs, duties, and taxes. International shipping is non-refundable. | ||||||||||||
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About Us | Reseller Inquiries | Education Discounts | Customer Service | Our Policies | Advanced Search | Shopping Cart | Checkout | Home "Magna Case" is a registered trademark of Magna Case, LLC. Copyright © 2008 Magna Case, LLC All Rights Reserved. Magna Case LLC, 7900 Logistic Dr. Suite A Zeeland, MI 49464 | toll free. 1-866-553-6064 | ph. 616-928-2286 | fx. 616-237-5950 Need help shopping? Call - 1-866-553-6064 Magna Case creates and designs custom cases for all kinds of professional DV cameras and camcorders including: Canon HC-3200 for the XL_2 XL-H1, Canon HC-4200 for the Canon XH-A1 XH-G1, Canon HC-4100 for the Canon Gl1 and Gl2, We also have custom dedicated cases hand crafted for the Panasonic DVX100, HVX200 cameras and Sony HVRZ1U, VX2100, VX2000 and many other camera models. We also offer a full line of photography shoulder packs and backpacks. |
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